Note: all prices, pictures and descriptions shown are not necessary final products and are subjected to change by the manufacturer at the time of released.
Automated Ordering System is still under construction, for now please place your order by sending an email with the following; Name, Address, Email, Paypal id (if preferred), Phone (optional) and your advance order list.
We apologize for the inconvenience and are working hard to setup the ordering system so it can be in operation asap.
A deposit will be requested for all preorders made, amount of the deposit can be the full amount of the item to at least 10% of the cost of item. Does not apply to some privilege members and those long standing fans who have never cancelled an order with FantoFan before.
Deposit are requested to be settled within 2 weeks once the buyer confirmed on placing the preorder.
When items are secured and shipping cost approved, the buyer only needs to pay the outstanding amount after taking out the deposit.
All preorders placed by first time customers are requested to be confirmed within 2 weeks after they placed the order along with the mentioned deposit.
Orders can be cancelled anytime prior to the release of the item, however, a 10% charge of the item will be deducted from the deposit before refund, for example if the deposit was 10% then it would not be refunded.
Any expenses incurred by the transfers of remaining refund back to buyer due to cancellation will be charged to the buyer, by deducting it from the refund amount. Refund period might take up to 1 month based on the amount and format of transfers.
Please understand the Refund/Cancellation policy is not only to protect us but also to show our commitment in meeting your orders, we reserve the right to implement this at our discretion for all cancellations but will retain the flexibility to review the reasons behind the cancellations on a case by case basis, hoping to reach a satisfactory result for both parties.
All prices does NOT include shipping costs, to be fair to all buyers, shipping costs will be base on the exact weight of the items ordered with the packaging required to send the item. As the items might not be released for another few months, the exact shipping cost could not be calculated till the item has been released. An estimate can be made upon the request of the customer, however with the agreement that the amount quoted is subject to change and can be charge to buyer if difference is significant.
While we recommend maximum protection to the item during shipping, we realize that will contribute to the cost of the shipping, in order to allow the buyers have more control on the shipping costs, we have provided the following packaging options for your reference.
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EMS (Japan Postal Reference Table) Tracking Number Priority Air (3days to 10 days) Default Insurance up to 20000Yen (est. US$180). More coverage is possible, additional amount base on insured coverage. |
Minimum Packaging: (Not Recommended)
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Regular Packaging:
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Maximum Packaging:
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SAL (Small Packet) (Japan Postal Reference Table) Only applicable for printed matter or small packages under 2kg. Low Priority Air (14 days to 20 days) Registered mail option (+US$4) with fixed insurance amount of 5000Yen (est. US$46) |
Minimum Packaging: (Not Recommended)
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Regular Packaging:
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SAL (Parcel)(Japan Postal Reference Table) Packages above 2kg Low Priority Air (14 days to 20 days) Registered number attached (not tracking number) Insurance option Similar price to EMS rates for weight range 2kg-4kg. Invoice and contents declaration might be required for some destinations. |
Minimum Packaging: (Not Recommended)
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Regular Packaging:
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Surface freight (Japan Postal Reference Table) At least one month Cheapest form of shipping available. Registered number attached (not tracking number) Insurance option Invoice and contents declaration might be required for some destinations. |
Regular Packaging:
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Maximum Packaging:
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